UPDATE April 17th, 2020: How the coronavirus disease (COVID-19) is affecting – International Experience Canada applicants.
NOTE: This article will be updated regularly according to the latest updates from the Canadian Government.
COVID-19 (coronavirus) is affecting the whole world and at this point in time, including Canada. At Stepwest we take the health and safety of our participants and our staff very seriously. We are constantly monitoring the development of the Coronavirus or COVID-19 and how it is affecting Canada. If you are one of our participants in Canada, here is some important information you will need to know, because we want to make sure that you are ready in case you are feeling any of the symptoms and that you know exactly what to do when in Canada, using your insurance, etc..
BUT the most important thing, no need to panic. Make sure to have a good diet and good hygiene, this will lower the chances of getting the virus as your immune system will be stronger.
In order to stay healthy and prevent yourself from contamination, we recommend you to apply the following actions:
Those who are infected with Coronavirus may show little to no symptoms. Symptoms may take up to 14 days to appear after exposure to COVID-19. Symptoms include:
Call your insurance or public health authority in your province.
You will need to quarantine yourself and make sure to remain in your home if you are developing symptoms and that too as quickly as possible. Follow your doctor’s instructions. Reduce your contact with other people and wear a mask to prevent spreading the infection.
Your insurance coverage with GuardMe remains in force, and there are no special conditions or exclusions due to the prevalence of the virus. This means that you are eligible for medically necessary treatments as per the normal terms and conditions of the insurance. If you want to see a doctor or ask any questions, you can reach out to them directly through:
Make sure you check with your travel insurance provider about coverage, as some insurance providers may not provide coverage for issues related to the COVID-19 pandemic. Make sure you contact your Insurance Company to inquire about what the exact protocol is if you have to visit a doctor in Canada due to this virus. Moreover, ask about what clinics you could visit that are closeby to your vicinity, and inquire about the specific documentation that you would need to provide in order for you to be covered for your medical assistance in Canada.
Official Global Travel Advisory: To limit the spread of COVID-19, many countries have put in place travel or border restrictions, and other measures such as movement restrictions and quarantines. Contact your airline or tour operator to determine options for canceling or postponing your trip. The Government of Canada advises people against all travel outside of Canada, including the US (and our neighbor of Washington state) at this time.
At Stepwest we will make sure to continuously monitor the severity situation and keep you updated. We are here to help you and answer your questions, so make sure that you reach out to your coordinator if you have any concerns at all. We will be monitoring our emails over the weekend and make sure that we keep our availabilities open to assist you with any of your questions and concerns regarding this current situation.
“My adventure with Stepwest was just perfect! If you want a good experience in Canada you should go with them. They were very helpful in getting me to Whistler. I am very happy and I really thank them!”
“Potentially the nicest people on the planet! I was never left to worry during any step of my progress... You feel like they really genuinely care about you going on your adventures :)”
“If it wasn't for Stepwest I wouldn't be in Canada right now, they helped me with everything from getting my visa application started to getting a job here in Canada...”
“Fantastic experience with Stepwest ... they were extremely friendly, quick to respond and offered very helpful advice throughout the whole process. Thank you!!”
“My experience with Stepwest was amazing... I would recommend Stepwest to anyone that wants to have a great experience in Canada.”
“One of the best decisions of my life. They have made everything easy and clear. I am very grateful to the entire team for their attention and dedication. I would absolutely recommend them!”